Carter-Dyett Training




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Customer Service, Management Development and Communcations Specialists.

Articles

Lee's Tip: Distance Learning Material

Lee shares his top tips on how to hone effective and focused paper-based, distance-learning material.

To make your materials more effective, I suggest that you first concentrate on the content and on the support that users will receive (even more than the design):

Think carefully about your target audience (e.g. where and how they will use the materials.)
Build in a review/support process with their line managers.
Proof the materials carefully and get user feedback where possible

On top of this:

Use a bold design that looks light, bright and attractive, ideally with photographs.
Be consistent in terms of layout, colour etc.
Provide a good index.
Try to avoid using clip art where possible (I'm finding that some people now react strongly against this).
Put any answers well away from the questions (ideally at the back of the book).
Give people plenty of space to make notes.